|
|
| Magazine Stories • Issue 16, Spring/Summer 2008 |
| | View All Magazine Stories | Back to Features | Home | |
| Send a story via e-mail. It's easy! Recipients will be able to click on the link in your message and go directly to the story. PC users, simply right-click on a story link below, and choose "Copy Shortcut". This copies the direct link of that story to the clipboard. Open your e-mail program, and paste the link into the body of the message. Mac users, CTRL-Click on a story link above, choose "Copy Link Location", open your e-mail program and paste the link into the body of the message. |
| Stories by title *=New story for this issue **=Cover Story NP=Nonprofit Story P=Partner |
|
COVER STORY: Southern Stone Design**
Posted 4/15/08
Customer Service is Our State of Mind For Southern Stone Design (SSD), customer service is a state of mind. Owners Danny Hallum and Joel Robertson started the company in February 2005 with customer service as its main focus and foremost in operating the business. With phenomenal growth during the past two years, SSD continues to put its clients first and, in return, has seen tremendous growth. "Customer service is not just a saying at Southern Stone Design," Hallum states. "It’s our state of mind and the driving force behind everything we do. Everything we do is for our customers." Hallum instills this philosophy in all of his staff members and realizes it will separate his business from other granite companies. "Our customer service is the core strength of our company," he comments. "It’s what let’s me sleep at night. We stress doing it right and being friendly. We are going to go out of our way to make customers happy." Hallum continues, "We do what we say and do it well. You’re not just another kitchen to us; you’re a customer. It’s not just about volume; it’s about serving individual people. I want us to serve people that desire good customer service with a great product at a fair price." As SSD continues to serve customers with top-notch service, it has grown to be the largest granite fabricator in North Alabama. SSD recently outgrew their original facility, which led them to open their new 21,000 square-foot fabrication facility with a separate Design Center. "All of our growth can be summarized into the goal of providing our customers with quality products in a timely manner," Hallum states. "We didn’t go into this new facility because we wanted to be big, but because we’re growing to service our customers better." In the new fabrication facility, SSD can process more than 1,800 square feet of natural stone and quartz and perform installations on 18 kitchens in a week. There are numerous pieces of new and state-of-the-art equipment, such as the Rotex CAD automated saw, as well as software that allows SSD to provide the best products more efficiently. This facility features office space for the employees, separate areas to house stone and tile, a "green" water purification system, an overhead crane system for moving stone, an indoor loading area, 31 tables for cutting and polishing up to18 pieces at one time, and a bridge saw and software that streamlines the entire facility’s procedures. "Our entire system runs on an integrated, computerized program that allows full communication throughout the company," Hallum explains. "The salesperson will place orders online, which is tied into the software package used company-wide. If a customer wants to make any changes to their order, all the departments will know immediately. Plus, the customer can track their order online. Our modernization brings the quality of our products to an even higher level." Another innovative process that SSD is implementing is using a laser template system to template the customer’s kitchen. "We simply come in, take measurements with the laser to create a template, transfer this information to the CAD system, and then, after the stone is selected, start the job," Hallum explains. "This greatly improves our efficiency and customers appreciate that nothing is torn out until we are ready for installation." The new, separate Design Center, located at 501 D Church Street (in downtown Huntsville), offers customers a place to come and design their own kitchens. "We want to provide our customers with the best overall experience with granite in town," Hallum says. "Our Design Center offers customers a place to look at all their options in a clean and quiet setting without all the dust and dirt from the fabrication facility." Staying true with the company’s philosophy of providing
the best for its customers, SSD only works with Grade A, 3cm-thick, high-end
quality slab material from Italy, Brazil, and Africa. Available quartz
products are Hanstone, Ceasarstone, and Zodiaq. These brands of quartz
materials are developed by industry leaders and offer beauty without
sacrificing strength and Along with using top-quality materials, SSD is locally-owned, hires locally, and does all of its own work from sales to fabrication to installation. "We are locally owned and operated," Hallum explains. "We do all of our own work and never use subcontractors. We hire local and legal workers, and 95% of our employees are local talent." SSD services a variety of markets, such as spec-home builders, custom-home builders, interior designers, decorators, and individual retail customers. Some of the builders SSD works with include Mark Harris Homes, D.R. Horton, Killian Homebuilders, Viking Construction, Castle Construction, Mitchell Homebuilders, and Matrix Homes. SSD is licensed and insured and is a member of the Huntsville/Madison County Builder’s Association, the Morgan County Homebuilder’s Association, the North Alabama Better Business Bureau, and the Huntsville/Madison County Chamber of Commerce. SSD provided stonework for the Fall 2007 Parade of Homes Showcase Home in McMullen Cove. SSD’s success is a direct reflection of the support it has received from its customers, vendors, and the Huntsville community. "We are very thankful to the local market for supporting us," Hallum states. "It is extremely important that we get the message out that we want to be the best granite company in North Alabama, because this is my home city and my home market. Customer service is not just something we say we do; it’s our state of mind." SSD is proud to support local charities including Special Olympics and Huntsville Police charities. SSD is a presenting sponsor of the Meg Ingram Memorial Scholarship Fund Golf Tournament, May 8th at Hampton Cove Golf Course. Raffle tickets for up to $7,500 in granite countertops are available at the Southern Stone Design fabrication shop. For more information, please go to www.megingram.org Contact Info:
Simply the Best in a Growing Market Woodland Homes of Huntsville continues to set new sales records and remains a financially strong corporation. After setting sales records in 2007 and experiencing a 43% growth in first-quarter sales this year, Woodland Homes is positioned as the front-runner of the building community in Madison County. And, in addition to strong growth, Woodland Homes continues to receive many local and national accolades. The most recent honor Woodland Homes received in 2007 was the Axispointe Award in Post-Construction Excellence. As one of 1,200 builders nationwide participating in this program, Woodland Homes received this award in its first year of participation. “This award is an honor because this means we’re satisfying our customers in the buying process, construction process, and most importantly, in the care they receive after closing,” owner Mike Friday states. To go along with the Axispointe Award, Woodland Homes has also moved up in the Fastest Growing Homebuilder in the Nation list from Builders Magazine. In the 2007 Fast Track listing, the magazine has recognized Woodland Homes for the fifth consecutive year and has advanced the company to #54. Also reflecting Woodland Homes’ strength in the community is the 2007 Small Business of the Year Award presented to Woodland Homes by the Huntsville/Madison County Chamber of Commerce. “This award is powerful in the community because it recognizes that we are an established and professional company with which to do business,” Friday says. “This is an invaluable award because it solidifies our goals to be Simply the Best.” In addition to the Chamber’s Small Business Award, Woodland Homes won the “Excellence is Not Optional” award from Alabama A&M University last year, and has won four years in a row in the annual Parade of Homes sponsored by the Huntsville-Madison County Builders Association. Woodland Homes is noted for its innovative community and housing designs, as well as using technology that adds value to homes. This value is the reason Woodland Homes homeowners are seeing a substantial appreciation of their homes after just two years with some appreciation as high as $60,000. “Woodland Homes has a consistent vision for developing its communities and benefiting its customers,” Friday says. “We have folks buying their third and fourth homes with us. REALTORS are also seeing the value of selling our houses. They recognize that our name is synonymous with quality.” With 10 communities, Woodland Homes offers a full range of housing options from $150,000 town homes to $2 million lake homes. In its continuing effort to offer simply the best for customers, Woodland Homes now offers a new Dream Studio and Sales Information Center. This facility provides an informative and pleasant environment for customers to make all their design selections. “Our new Dream Studio has all the bells and whistles to assist customers, and makes the selection process enjoyable and simple,” Friday states. “They can see and touch products and use our plasma touch screens to make selections. We guide them through decisions about the features in their homes by listening and providing them with options.” Woodland Homes provides Integrity and Quality with the best service and products. “I expect my team to perform with flawless execution as we continue building toward the future with Simply the Best communities,” Friday concludes. Contact Info: Rosenblum Realty* Posted 4/18/08 Launching Into its 51st Year of Servicing the Huntsville Community Rosenblum Realty is a full-service real estate company that’s now launching into its 51st year of service in the Huntsville, Madison, and the North Alabama region. Rosenblum Realty continues to offer a trusted level of performance in residential sales, property management services, and commercial sales and leasing. As a fourth-generation, family-owned business, Rosenblum Realty takes pride in serving a number of repeat clients. In addition, it is in the forefront in the use of technology to meet and serve newcomers to the area. The company is positioned to make its services available in the old-fashioned way of person-to-person or through the Internet by way of their web site. Rosenblum Realty also participates in the mailings to all potential newcomers to Madison County sent by the Huntsville-Madison County Chamber of Commerce. The company is fully equipped to secure the right home for each family, couple, or single person…whether clients are searching for an existing home, a brand-new home, or a rental home to satisfy their immediate needs. Rosenblum Realty stands ready with its trained staff to go to work for their clients to solve their real estate needs.
Rosenblum Realty is proud of the effort and conscientious service of each of its agents. It takes lots of hard work and patience coupled with extensive training to successfully produce the desired results. The company knows that its reputation rests squarely on the shoulders of its representatives. Rosenblum Realty salutes all of its agents and their efforts to serve the community and their clients.
George Hardin came to Rosenblum Realty after a career in wholesale food sales. George dealt with various managers and department heads in many grocery establishments and learned the successful tools of patience, persistence, and follow-up. He is diligent in his efforts and very likeable to work with. Client Kay McDaniels states, "I recently sold a home and purchased another home in the Huntsville area with George’s assistance. I am very happy to have George as my REALTOR. He is the most honest, professional, and hard-working REALTOR that I have had the privilege to work with, and the only REALTOR that I plan to use in the future. He was very patient and supportive in finding the perfect place for me. I have referred George to other friends who are looking to sell or purchase a home. I have let them know that they will be working with the best REALTOR in the Huntsville and Madison County market."
Imagine peaceful living in this secluded hillside estate with beautiful mountain views just 25 minutes from downtown Huntsville. Enjoy plenty of space with more than 33 acres of lush rolling pastures. The property features a country, two-story traditional home with more than 3,800 square feet of living space that includes four bedrooms and three and 1/2 baths. Entertain family and friends in the large upstairs recreation room with pool table and installed home projection theatre system. Wide plank pine flooring, masonry fireplace, white kitchen cabinets with granite countertops, and stainless appliances all work effectively to complete the country look. Lounge in the large screened back porch with hot tub. There is a detached two-car garage with workspace. Necessary farm additions include a newly installed pond, three-stall barn, and a working well system. This fantastic opportunity awaits you! Priced fairly at only $799,900. Contact Info:
Niles Prestage entered into the office furniture business in 1994 with a 12,000 square-foot building at 11507 South Parkway filled with scratch and dent office furniture and a few good people to help run the store. The quality of the furniture has changed over the years and the inventory now covers 180,000 square feet, but the people haven’t changed except in number. "The price and selection at Office Furniture Outlet will bring you in, but the quality and the people will bring you back," Niles always says. Employees of Office Furniture Outlet enjoy a true family environment working alongside Niles, his brother Mark, and sister Sherron Culpepper, who have been staples of the business from the beginning. Mark and Sherron handle inventory and marketing responsibilities along with Sandra Broughton. Tim Hastings, vice-president and general manager, joined the group 11 years ago after retiring from the Army. His degrees in Business Management have added to the success at Office Furniture Outlet. Tim brings sales and management experience from Wal-Mart and Federated Department Stores. He is involved in the local Habitat for Humanity program, and teaches Sunday school at Latham United Methodist Church. Operations Manager Bruce Waldon joined Office Furniture Outlet 10 years ago. His background includes management positions at Helig Meyers, Dollar General, and the Office Furniture Outlet Clearance Center on Holmes Avenue. Bruce recently graduated from the Mohawk Furniture Repair course. Another graduate of the Mohawk Furniture Repair course is Mike Collins who manages the Office Furniture Outlet in Decatur. Mike served three years as sales representative for the Huntsville store before moving to Decatur. Bill Lanier has been a welcoming face at the South Parkway store for the past six years, serving as a sales representative. Bill has a bachelor’s degree in Interior Design and a master’s degree in City Planning. He is a former member of the city of Huntsville’s Beautification Board and Weeden House Historical Restoration Committee, and has years of experience in commercial and residential design, as well as retail business experience. Larry Presnall is a CPA and joined Office Furniture Outlet five years ago as accountant. Before joining Office Furniture Outlet, Larry served as accounts manager of Pride Home Entertainment. He enjoys being a youth leader at Brownsboro Baptist Church. Shelli Kirby was recently named customer relations manager. Shelli spent more than 12 years as a client care manager for Coldwell Banker before taking the position at Office Furniture Outlet. She is actively involved with Locust Grove Baptist Church. Mike Smith joined the sales force a year ago, bringing with him 38 years experience in the office furniture and supply industry. Completing the staff are deliverymen Anthony Hayes, Charles Bethke, John Woody, Randall Wallace, Andrew Roper, and Cliff Mason. Contact info:
Owner David King of Creative Catering prides himself on creating everlasting memories and relationships through all of the events he caters. To David, it’s more than just serving great food…it’s about building relationships and making each person’s event successful. Client Karen Turbiner states, "The one thing I can say about the wonderful food you provided is that it was fabulous! Everyone thought the food was delicious and the variety was terrific. In one word…perfect. My daughter had such a great time. Thank you for making a very special time in my daughter’s life even more special." As part of its standard practice for the last 10 years, Creative Catering works diligently to provide good food, good service, and a good price for a wide range of events such as weddings, corporate functions, family reunions, birthday parties, etc. "It is our hands-on approach that satisfies our customer and makes a successful event," David states. "We walk our clients through every step to insure success. The time invested up-front with the customer in planning assures our success and builds everlasting relationships. And we consider it a successful event only when it is a successful event for the client." Creative Catering ultimately places no limits on services provided to clients for weddings or any other event. David and his staff focus on meeting all requests, such as travel and specific food items. "We will go anywhere and do anything, which shows the breadth and depth of our services," David comments. "Regardless of the size of the wedding or function, our commitment is to bring professionalism, culinary skill, and hard work to the event." The food speaks for itself and clients have dubbed David "The Caterer That Won’t Run-Out of Food"! He serves liberal portions and his specialty items include tropical chicken salad and his signature "Carve-to-Order" stations featuring pork tenderloin, turkey breast, roast beef, and ham. "Our carving stations are used at 95% of our events," David says. "They offer clients quality meats that are 100% consumable. Plus, they look fantastic with our carved fruit and vegetable garnishes." For four years, Creative Catering has been the exclusive caterer for the Wedding Group of Huntsville, an association of professionals that assures premium wedding-related goods and services. Each business in the group is exclusive to its category and must have a history of providing quality services. With this professional relationship, Creative Catering can assist clients coordinating all aspects of their wedding, from the rental of items to entertainment to limousine service to florists. With David’s involvement during all phases of an event, he stays true to his philosophy of building lasting relationships. "I’m always involved in every catering event because it ensures the quality of food and service that keep customers happy and coming back," he says. "Clients see me working at all times. I’m there for them and they know their event is in good hands." For David, it is a labor of love. "What we’re doing is worthwhile," he states. "Each client means something to us. We are looking to create everlasting relationships with our clients from the first event through many other special events in the future." Contact Info:
For 52 years, White’s Refrigeration has been providing the Tennessee Valley with refrigeration, air conditioning and heating installation, service, and repair to commercial and residential clients. Founder, John White, started the business in 1956 and based the family business on the key principles of excellence, honesty, and reliability. In 1982, John passed the business to his son, Brian. Brian believes his father’s business principles reflect the company’s success. One recent commercial project White’s Refrigeration completed was for Star Market in Huntsville’s historic Five Points area. White’s Refrigeration installed a commercial-grade computerized refrigeration system, along with all new refrigeration cases designed to provide the highest standards in quality and efficiency. Installed were 70 feet of fresh meat and seafood display cases, 84 feet of fresh produce display, 12 feet of bakery display, 20 feet of beer and wine display, 48 feet of dairy display, 8 feet of fresh pizza display, 90 feet of frozen food display cases, a new refrigerated fresh meat cutting room, and six walk in cooler/freezer combinations. The Star Market in Five Points is a Huntsville landmark that opened its doors in 1944. In 1999, the store was purchased by Darden Heritage and the friendly service and neighborhood appeal that is the store’s trademark was extended to additional stores in Madison and Meridianville. All of the stories offer full grocery services and a pharmacy. Recently, the Five Points location was expanded and modernized to 14,000 square feet without a disruption in services. Darden Heritage, owner, says, "This renovation was an extensive and orchestrated effort with White’s Refrigeration handling all of our complex refrigeration installations. It was truly a balancing act to keep all of the old units running while new units were being installed. Brian White and I have worked together for years. He has always done—and will continue to do—the repairs and service on all of the Star Market refrigeration, air conditioning and heating equipment. He and his staff are very reliable. The thing about Brian is that throughout the process here at the Five Points store he was always forward thinking and looking after my bottom line. He listens to you, he tells you what he needs, and he talks out the solution with you. Brian is easy to work with and he is real conscientious. I have been very pleased with White’s Refrigeration’s work here." When a customer experiences a problem with an HVAC unit, White’s Refrigeration goes on location with three goals: to thoroughly inspect the HVAC system to determine all of the problems, to communicate with the customer and show them the problems, and to repair the unit in the manner decided upon by the client. "We do not want to just install a part that takes care of one problem and then leave," Brian explains. "We want to make the customer aware of all the problems with the unit and then have the customer tell us which avenue of repair they want us to take." With 52 years of commercial and residential expertise in the HVAC industry, White’s Refrigeration, along with its Carrier products, truly is an expert in its field. White’s Refrigeration’s Preventive Maintenance Agreement (PMA): In order to assist clients in efficiently maintaining HVAC systems and identifying problems before they become major expenses, the professional and well-trained staff at White’s Refrigeration offers a Planned Maintenance Agreement. "Our Service Staff, performing a PMA on your HVAC system, is designed to save you, the customer, money in the long run," Brian White comments. "If your HVAC system is operating properly, it will function at its highest efficiency and thereby save you monthly on your utility bills. Additionally, a PMA will prolong the life of your HVAC system. If your HVAC system breaks on a Sunday, we will come out and fix it at no additional charge." The PLANNED MAINTENANCE AGREEMENT (PMA) provides:
Contact Info:
Chef’s Table is a truly unique, locally-owned dining experience where patrons can share "small plates", good wine, and a variety of traditional and inspired culinary creations. Owners Aunia and Tom Chapman opened Chef’s Table in November 2000 to bring a gourmet Tapas dining style to Huntsville. Tapas are Spanish in origin and initially featured by many local bars. Tapas at Chef’s Table are small food portions featuring eclectic flavors from many cultures. With this type of menu selection, friends are encouraged to share and "enjoy a little bit of it all". Tapas has evolved into a full-fledged dining experience at Chef’s Table with the combination of exquisite food, excellent wines, and friendly service from dedicated owners and staff members. Aunia grew up in the restaurant business and worked for her mother, Sonja Schrader, who founded, owns, and manages Old Heidelberg and Café Berlin in Huntsville. After graduating from college, her mother called her back to the business in 1991. "My mother told me I owed her one year of life in exchange for my college education and asked me to manage at Café Berlin," she states. In 1992, Aunia opened the next Schrader family restaurant…Tortellini’s. Tortellini’s was Huntsville’s first upscale Northern Italian restaurant and was successful with menu service and off-site catering. In 1996, Tom began work at the restaurant. Over the years he honed his culinary skills by studying under successful chefs, such as Roland Coulombe of NYC, and Andy Howery of Huntsville. Over time, Aunia and Tom became good friends and decided to join together in business, as well as share their lives together. Aunia and Tom’s desire to bring something new to Huntsville led to them opening Chef’s Table. Their gourmet restaurant features Asian Chicken, Potato-crusted Mahi Mahi, and Lamb Chops with Mint Pepper Jelly, in addition to mouth-watering desserts. The restaurant has an extensive, reasonably priced wine list with one featured wine per month. Chef’s Table also hosts monthly themed wine dinners featuring food dishes paired with the wines and, during the warm months, Chef’s Table hosts "Tuesdays on the Patio" featuring new wines with appetizers on their cozy patio. From Sunday through Thursday, the Chef’s Table facility is available for corporate or personal events. In addition, it provides off-site catering services for 20 to 400 guests. "I provide a consultation to help clients determine what foods they want to serve," Aunia states. "We offer full-service set-up and clean-up, full staff with servers and bartenders, and I personally oversee each event." Aunia and Tom truly enjoy the profession they are in. "In order to be in this business, you have to love it and that’s exactly how we feel," she says. "The greatest thing to us at the end of the day is knowing how many people we’ve made happy." Tom adds, "Chef’s Table is unique in many facets, primarily because we’re always here, that we project a family atmosphere, we are accessible, and that we care about our guests. We want guests to not just go out to dinner, but instead have a great experience." For a truly unique dining experience, visit Chef’s Table to share and "enjoy a little bit of it all"! Contact Info:
The legacy of professional service continues at The Heritage Club in downtown Huntsville. Since 1984, The Heritage Club has been the area’s premier private dining club in North Alabama for business and social entertaining. Chairman of the Board Scott McLain says, "The Heritage Club, under new ownership, is working effectively to offer a great fine–dining experience for its Members and guests that is unrivaled in Huntsville. Clearly, there is a new spirit at The Heritage Club that makes for a terrific club. Members, guests, and catering patrons all tell me of the fine food and service at The Heritage Club. This Club really fills a need for the business and entertaining community in Huntsville." The facility’s amenities include formal dining room, seven private event rooms, Members bar, and hospitality lounge featuring complimentary beverages. Business and concierge services are also available, including videoconferencing and wireless service. For private events, The Heritage Club provides a dedicated private event coordinator, Sheila Shockley, for either business or social activities. In addition, the Club is also focusing on outside catering events for Members and guests. The Heritage Club extends superior service beyond its doors, and focuses on serving the Tennessee Valley’s business, professional, cultural, and civic community. Located in the heart of the city, The Heritage Club is an ideal place for business meetings and after-hour functions that is a short drive from Madison, Redstone Arsenal, and Cummings Research Park. General Manager Richard Salazar, new Membership Director Pam Jones, and her Membership Society are all working closely with the Board of Governors and the general Membership and focusing on the invitation process. Jan Smith and Brian Pitts, Co-chairs for the Society, have added additional leadership to the Membership efforts. As a steward of our community, The Heritage Club works with and supports civic organizations and hosts a variety of events, such as Huntsville/Madison County Chamber of Commerce events, organization meetings, and social gatherings. Some of the upcoming social engagements include a traditional Easter celebration, Mother’s Day meal, and the first Father-Daughter Dinner Dance, among many others. In addition, for a more relaxed pace, The Heritage Club offers exquisite and elegant cuisine for a tasteful fine-dining dinner experience. The Heritage Club offers tableside preparation of such Member favorites as Steak Diane, Caesar salad, Bananas Fosters, Flaming Irish coffee, and Coffee Diablo. In addition, the chefs create delectable masterpieces with their appetizers, such as smoked salmon, crab cakes, and escargot, as well as seasonal soups that are made from scratch. The legacy of professional service continues at The Heritage Club. Contact Info:
Going once…going twice…sold! These are words that changed the life of President/Founder and Auctioneer Mickey Fowler 30 years ago. "It’s been a short 30 years," Mickey says. "I don’t know where the time has gone, but we have been blessed. Since we started in 1978, our business has increased every year." In the late 1970s, Mickey was struggling financially like many Tennessee Valley farmers when he found his niche as an auctioneer. Mickey began auctioning off farm equipment and quickly acquired the trust and respect of local farmers. As time passed, real estate became Mickey’s featured venue, and today, over 90% of Fowler’s auctions focus on real estate. What has stayed the same since 1978 is the exceptional service and personal attention Fowler Auction gives to clients. "We have built a clientele in which our business is mainly repeat business," Mickey states. "And often they are different generations of the same family." Fowler Auction and Real Estate (FARE) has helped clients from all over the Southeast obtain the most for their property with full-service auction services for residential and personal property, business liquidations, and commercial, industrial, and farm equipment. Chief Financial Officer Betsye Fowler Spencer says, "Fowler Auction does more residential real estate auctions today than five years ago because banks are more acquainted today with the professional auction method of sales." Despite national concerns about the real estate market, the Tennessee Valley continues to be a good market. "Land prices in our region have increased 50% in the last year and over 100% in the last five years," Mickey comments. "Prices have gone up and that has enticed people to offer their land for sale. Auctions ALWAYS bring more money for undeveloped land. Why? Because land is getting scarce and land is a rare commodity." Mickey prides himself on assembling the best staff in the Southeast. In addition to eight full-time administrative and support staff, the Fowler team includes nine auctioneers: Mickey Fowler, Keith McDaniel, Joe Maddox, Harold Fowler, Charlie Thorpe, Steve Butler, Daniel Culps, Bill Smith, and Jay Lockridge. "Every one of them is just as good as gold," Fowler says. "You can’t find a better staff of employees than we’ve put together. They’re all sincere about their jobs and want everything to be done just right." As Fowler Auction and Real Estate celebrates its 30th anniversary, Mickey and his staff look forward to the next 30 years. Shane Odom, Fowler Auction and Real Estate COO, says, "Over the past 30 years, Fowler Auction has been known in the community as trustworthy and honest. During this time, the public has come to see Mickey as the man who knows real estate. If you look back from when he started with the farm equipment, you can see how we’ve evolved to primarily real estate, which is now our main focus. Our ultimate goal is to become the preferred auction company in the Southeast and our vision is to be better today than we were yesterday. We are accomplishing these goals because of the great team we have in place. We want to take that 30 and turn it into 60." Contact Info:
Armstrong Relocation–Huntsville is pleased to announce Leslie Coleman, Certified Relocation Professional, has joined the company as Executive Vice President and Partner this past year. A graduate of the University of Mississippi with extensive grassroots work in the moving industry, Coleman brings expertise and quality leadership to Armstrong Relocation-Huntsville. Throughout his 14-year career at Armstrong, Coleman has been consistently recognized with membership in the United Van Lines Masters Club and the Armstrong President’s Club. He has also been a Top 10 sales producer for Armstrong Relocation. With 32 years of experience at Armstrong Relocation, President Charlotte Dawson came from the Birmingham office to join the Huntsville location in 2004. During her tenure, Armstrong Relocation-Huntsville has received many corporate accolades. In 2007, Dawson was named the Executive of the Year by the Huntsville Chapter of Executive Women International. Together, Dawson and Coleman have 46 years of experience in the moving industry. "We both come from humble beginnings as far as our careers are concerned," says Coleman. "I started in customer service and worked into sales. Charlotte’s background began in accounting, and we both have operations experience. What’s great about this partnership is that our skill sets compliment each other. In addition to our core strengths offsetting one another, we both have experience in numerous areas of the business, so we work very well together." As a woman-owned and led business, Armstrong Relocation–Huntsville is proud to be certified by the Women’s Business Enterprise National Council (WBENC). WBENC is the leading certifier and advocate of women’s business enterprises. "We are excited that Armstrong Relocation–Huntsville has been certified as a woman-owned business," Dawson states. "We have earned a reputation as a top-notch mover. Becoming WBENC-certified expands the opportunity for us to serve businesses and institutions that promote supplier diversity." Armstrong Relocation began as Armstrong Transfer and Storage in 1922 and has since become the largest agent within United Van Lines. "United Van Lines is the largest van line in the nation and Armstrong is consistently recognized as a premier agent," Coleman explains. Armstrong Relocation’s focus is to provide clients with full-service, comprehensive relocation services of exceptional value and outstanding customer service. These services cover the entire scope of corporate relocation needs, from home sale services to destination services, through managing the expenses of the relocating associates. In addition to full-service relocation management programs, the company offers three core services to its clients: household goods moving, office/industrial moving, and logistics/storage services—all at competitively negotiated rates for both nationwide and global customers. "Armstrong Relocation was one of the pioneers of customer service in the moving industry," Coleman states. "We have highly-trained relocation coordinators serving as our liaison between customer, driver, and the organization. We also invest a lot into training and selecting our van operators before we put them on the road and into the homes and businesses of our customers." Dawson concludes, "From beginning to end, our experienced and trained team work carefully and professionally for you." Contact Info:
For Owner Jimmy Stubbs of Custom Cuts Professional Outdoor Services it’s about giving clients the best service through dedication and excellence. For five years, Jimmy has been providing top-quality professional lawn and landscaping services for residential and commercial services in the Tennessee Valley. During the spring and summer months, Jimmy and his staff offer services, such as lawn maintenance, installation and service for irrigation systems, landscaping options with sod and total lawn renovations, and specialized seasonal services that include dethatching. "My background in the lawn care industry allows us to provide these specialized services, such as dethatching," Jimmy says. "Dethatching is the process of removing old grass clippings that are in the lawn. Lawns that can grow better and benefit from this process include Bermuda and Zoysia." Two other specialty-landscaping services that Custom Cuts Professional Outdoor Services offers are sod placement and irrigation systems. With sod, Custom Cuts Professional Outdoor Services performs every aspect of the process, such as excavating to the level of soil, laying the sod, and reusing the existing topsoil. The company will also bring in extra topsoil if necessary and ensures that the lawn is thriving by coming back once a week for the first few weeks to check on its progress. "We make sure that the sod is doing well by stopping by and checking on the lawn," he explains. "If we notice anything, we’ll talk with the client to make sure the process is going smoothly." After the company installs the sod or the irrigation system, Jimmy and his crew provide monthly maintenance packages that can be tailored to the residential or commercial client’s needs. The monthly maintenance contracts are based on a 12-month period that typically includes services such as mowing, trimming shrubs, pulling weeds, and replacing annual flowers with seasonal colors. In addition to the convenient monthly invoicing, Custom Cuts Professional Outdoor Services sets itself apart with professional attire and equipment. "When we meet with a new client, we provide them with a written estimate then provide a written contract with what services will be included on a monthly basis," Jimmy states. "The crew is dressed professionally with a standard company shirt and the trucks have our information on them so our clients know we mean business." Jimmy also provides each crewmember with a client notebook that contains the contracts so the crew knows what needs to be done at clients’ locations. What’s important to Jimmy is giving thanks to his dedicated customers and going above and beyond to exceed their expectations. This past summer, Jimmy realized how important saying thanks is because of a near fatal accident that left Jimmy with a broken back and crushed nerves in his legs. "Since the accident, I’ve realized how important my family is," he explains. "I’m very blessed to be here and I just want to thank our clients that have stuck with me through this difficult time. Their support and dedication to our business and family means a lot to us." Contact Info:
At the Huntsville Ruth’s Chris Steak House, located downtown in the Embassy Suites Hotel, there are three words you’ll love to hear…"Lunch is Served!" Every day from 11am to 3pm, the staff at Ruth’s Chris serves up its mouth-watering cuisine to guests who are either dining socially or who are there on business. "Lunches are pretty exciting for us at Ruth’s Chris," General Manager Stephen Ryberg states. "Not all Ruth’s Chris locations offer lunch and we are pleased to provide a value-added menu. It’s a great opportunity to try Ruth’s Chris’ fare at a lighter portion size and price. We offer entree salads as well as our signature steaks that are served on our 500-degree sizzling plates." Ruth’s Chris can accommodate any size party from two to 200 and business lunches are available with seating either in the main dining room or in a private room. The restaurant easily accommodates guests who need to be in and out for a business lunch in less than an hour. In addition to weekday lunch, Ruth’s Chris is also a great place to dine on weekends before attending a movie matinee, a show at the Von Braun Center, or after church on Sunday as an opportunity to reconnect with family and friends. "Just let us know you’re on a time line and we’ll get you back to the office or to your show on time," Ryberg says. "Lunches can get very busy, so we ask that you call ahead whenever possible." The lunch business is an area of focus for Ruth’s Chris and it features a diverse menu with specials that are rotated daily. What’s different at lunch is that salads are included with the entrees. Some of the more popular entrees include Center-cut Pork Chops with Cinnamon Apples, Sizzling Blue Crab Cakes, Country Fried Steak, and Pasta Ya Ya accented with jumbo shrimp and andouille sausage. In addition, the luncheon menu features a wide selection of entree salads and sandwiches, such as the Black and Blue Steak Salad, the Southwest Chicken Salad, a Cajun Beef Quesadilla, and Ruth’s Salmon Club Sandwich. The Ruth’s Chris lunch service staff is a fully seasoned team complemented with a solid kitchen team, and together, they are tried and true. Also, the partnership Ruth’s Chris has with the Embassy Suites continues to grow and solidify. This acclaimed combination works together seamlessly to provide guests with superior services in a tastefully appointed environment. This year, Ruth’s Chris Huntsville is also rolling out its off-site catering service. Ruth’s Chris can cater a variety of events, be it intimate gatherings in your home or corporate events for 200 - 300 people. "We offer full-service upscale catering from preparing the meal at your house and servicing the event, to simply dropping the food off and coming back to pick it up after the event is over," Ryberg states. "Clients can either order from our catering menus or our talented Ruth’s Chris chefs can create a customized menu to fit your theme and needs." At Ruth’s Chris Steak House, you will find that food is a passion, but service is a crusade! Contact Info:
The Best and the Safest Choice Lewis and Son Roofing & Construction, an established, family owned and operated business, has been serving customers in Madison County for more than 50 years. Proud to offer services throughout Central and Northern Alabama and Southern and Central Tennessee, Lewis and Son has a solid commitment to doing the job right and standing behind the job, making the company the best and safest choice for your roofing and remodeling needs. JL Lewis founded Lewis and Son in 1956, and his son, Shane, currently serves as president. "My dad started serving Madison County homeowners as a teenager supervising a crew of men and he is still actively involved in the business everyday," Shane explains. "I had the privilege of growing up in the business. With my father’s guidance, the solid professional team that assists us, and a definite plan for quality growth, we have added residential and commercial remodeling to our provided services and expanded our work area. We are truly a single source remodeler that homeowners can trust and rely on." Lewis and Son is the number one roofing company in the region and has the qualifications to prove it. Lewis and Son’s business is the only roofing contractor headquartered in Huntsville that holds the status of GAF-Elk Master Elite roofing contractor. In order to become a factory-certified GAF-Elk Master Elite roofing contractor, a business must prove they are fully licensed in its state, are adequately insured, have a proven reputation for providing quality roofing services throughout the community, and are committed to ongoing professional training to ensure quality installation. Because of GAF-Elk’s stringent standards, only the top 3% of all roofing contractors qualify as Master Elite contractors. A major part of the top-notch services provided by Lewis and Son is the use of high-quality GAF-Elk roofing products. "The products we use are the highest quality, well-known, and have outstanding warranties," Shane states. "Plus, we purchase these products locally from ABC Supplies." Founded in 1886, GAF-Elk is North America’s largest manufacturer of residential and commercial roofing products. Professional installers, Lewis and Son included, have long preferred the rugged, dependable performance that only a GAF-Elk roof can offer, which has made it the #1 brand in North America. Lewis and Son uses Timberline High Definition Shingles, which are shingles invented by GAF-Elk that are the number one selling architectural shingle in North America. The Timberline shingles are nearly 60% thicker than standard architectural shingles and come in a variety of patented, high-definition color blends for a smart combination of safety and style. Beneath the high-quality Timberline shingles, Lewis and Son protects roofs from leaks with GAF-Elk Storm Guard Film-Surfaced Leak Barrier. This extra step creates a 100% watertight seal that keeps water out of even the most vulnerable areas of roofing. To protect roofs from deterioration, Lewis and Son uses the GAF-Elk Cobra Rigid Vent II Exhaust Vent for roof ridges. This product provides effective attic ventilation, which is critical for a long-lasting roof. Additionally, this ventilation helps extend the life of exterior paint, safeguards attic possessions against mildew, guards against ice damage on the roof, and may reduce heating and air conditioning costs. Lewis and Son also builds and installs seamless, custom-made gutters. All of these GAF-Elk products used by Lewis and Son come with the Golden Pledge Ltd. Warranty, one of the strongest and safest roof warranties in the country. The Golden Pledge offers a 100% coverage period on material defects and workmanship and includes an exclusive 40-point factory inspection of the completed roof. The warranty also includes "peace of mind" with its coverage on winds up to 130 mph, free warranty transferability, and a Good Housekeeping guarantee on the entire roofing system. In addition to these outstanding roofing products, Lewis and Son also uses the best in remodeling products. The James Hardie Siding products are dimensionally stable, composed of Portland cement, ground sand, cellulose fiber, select additives, and water (no asbestos, glass fibers or formaldehyde additives). These James Hardie fiber-cement products resist damage caused by extended exposure to moisture, humidity, and salt air. The products also come with a limited, transferable warranty for 50 years to resist cracking, rotting, and delamination. Lewis and Son installs Simonton Windows, rated highest in the J.D. Power and Associates 2006 Residential Window and Patio Door Builder and Remodeler Satisfaction Study. Simonton’s Reflections 5500 windows are among the most thermally efficient products with insulating glass units, are low E/Argon-filled glass, and have ProSolar architectural-grade, soft-coat low E glass from PPG. Simonton Windows has become an ENERGY STAR partner to help homeowners choose the best system for their needs and ranks highest in warranty and repair service, timeliness, and accuracy of delivery, price, and satisfaction. Also installed by Lewis and Son is TREX decking and railing. Known for its elegance and reliability, TREX decks and railings are low maintenance, natural looking and feeling, safe, and have a 25-year, limited residential warranty. "Lewis and Son is a single source for all of your roofing and remodeling needs," Shane states. "We never sub-contract our work. All products are installed by our staff, and all of our employees are covered by $1 million in Workmen’s Compensation Insurance and $2 million in General Liability Insurance." Shane continues, "As our five decade-plus company history of service in this region shows, customer satisfaction is very important to us. Because of our professionalism and quality products, people often call us after a wind or hail storm to fix their roof and then decide to ask us to remodel their home. We are very honored, and humbled, to be the largest residential roofing company in Northern Alabama!" With more than 50 years of experience, Lewis and Son offers customers the best and safest choice for all roofing and remodeling needs. Shane says, "People want a professional service and they have recognized that Lewis and Son does a professional job—every time!" Contact Info:
During the last eight years, Signs By Tomorrow has continued to strengthen its service and products. Owner Barry Bowerman is proud to be serving the Huntsville community year in and year out with top-quality signs, banners, and vehicle wraps. "We are doing everything we’ve been doing over the years and continuing to do it well," Bowerman states. Signs By Tomorrow specializes in vehicle wraps, tradeshow graphics, point-of-purchase graphics, banners, indoor and outdoor signage, and much more. "Whether you’re looking for banners, real estate signs, tradeshow displays, or vehicle wraps, Signs By Tomorrow has the resources and the reputation needed to earn and keep your business," Bowerman says. The talented team at Signs By Tomorrow has a wealth of knowledge and expertise to complete any job. From graphic designers to skilled sign specialists, the staff works hard to deliver the best signs available. "Over the years, our skills have sharpened and we have the necessary experience under our belt," Bowerman explains. In order to be the best, Bowerman and his staff focus on providing the best products and services to every customer. Each member listens to the client’s needs to ensure the delivered products meet and exceed their expectations. "We like to get to know our customers so we can have a total appreciation of their needs," Bowerman says. "This allows us to help them to find the best solution for each need." During the last couple of years, Signs By Tomorrow has added new equipment and products. One of the latest advancements includes wide-format printing. The company’s Hewlett Packard 9000s wide-format, solvent printer is faster, prints on more materials, and is less expensive to operate. In addition, Signs By Tomorrow also has a high-speed wide format vinyl plotter for one-color signs and banners, window lettering, and die cutting around printed graphics. "More and more of our products are now being printed on wide-format, full-color printers," Bowerman says. "Our Hewlett Packard 9000s six-color, solvent printer prints up to 20 times faster with excellent resolution, and prints on more materials. This allows us to output more high-quality graphics faster than ever before, thus allowing Signs By Tomorrow to restructure our pricing on 75-80 percent of items," Bowerman says. With its cutting-edge equipment and customer service value, Signs By Tomorrow looks forward to providing the Huntsville community with all of its signage needs for now and tomorrow. The company plans to continue adding new equipment and offer bigger and greater things. "We are the experts on full-color signage," Bowerman says. "We want to be the place that everyone comes to. Year after year, we are still going strong!" Contact Info:
Franchise Owner and licensed Electrical Contractor Keith Pinkerton of Mr. Electric of Huntsville is committed to all facets of electrical safety. With May being National Electrical Safety Month, Mr. Electric focuses on promoting safety for all of its employees and customers. Mr. Electric is a national franchise of The Dwyer Group of Waco, TX that Pinkerton purchased in November 2003. Over the years, Pinkerton has received accolades for his accomplishments within the organization, such as the Excellence in Leadership award in 2006. Also that year, Mr. Electric of Huntsville was the #3 franchise out of 146 in the United States. The company offers a variety of electrical services, such as repairing, installing, and replacing ceiling fans, recessed lighting, electrical plugs, electrical panels, holiday lighting, and security or landscaped lighting. Mr. Electric also does electrical remodeling for an entire house or a home addition with its dedicated remodeling crew. Additionally, a 24/7-emergency service through an on-call service professional is available. Currently, the company has 12 service professionals and 10 trucks on the road daily. Each service professional has extensive electrical knowledge, wears a Mr. Electric franchise uniform, displays a Mr. Electric of Huntsville picture ID, and goes through regular training. Pinkerton and Mr. Electric are truly dedicated to electrical safety. Mr. Electric technicians use a 12-point electrical inspection that includes checking items to ensure they are working properly outside and inside the home. This inspection includes the main meter panel’s breakers and disconnects, accessible kitchen receptacles, lighting fixtures, exhaust fans, laundry area electrical system, electric to the HVAC system, carbon monoxide and smoke detectors, proper surge protection, and safety and security lighting. "Mr. Electric is committed to safety in general, and we do this through different processes, such as drug-testing, running background checks, and badging our employees to providing an electrical inspection in clients’ homes to on-going training for our employees," Pinkerton explains. "We are dedicated to ensuring the homeowner is safe." In addition to practicing its own electrical safety standards, Mr. Electric promotes the guidelines created by the Electrical Safety Foundation International (ESFI), which sponsors the National Electrical Safety Month each May. Founded in 1994 through a joint effort between Underwriters Laboratories Inc., the U.S. Consumer Product Safety Commission, and the National Electrical Manufacturers Association, the ESFI is North America’s only nonprofit organization dedicated exclusively to promoting electrical safety in the home and workplace. It’s a 501 (c) (3) organization funded by the electrical manufacturers and distributors, independent testing laboratories, utilities, safety and consumer groups, and trade and labor associations. The National Electrical Safety Month promotes public education campaigns and proactive media relations to help reduce property damage, personal injury and death due to electrical accidents. Mr. Electric of Huntsville and ESFI suggest the following tips for electrical safety: never take electricity for granted, protect yourself, and follow equipment safety rules. "Mr. Electric is a group of trained professionals who desire to provide the high quality of service our customers deserve," Pinkerton says. "We are committed to the safety of our customers and focus on repairing electrical problems and installing efficient electrical systems." Contact Info: ESFI
Founded in Birmingham in 1997, AllSouth Appliance Group, Inc. has found new roots in Madison and is a valuable resource for homebuilders, remodelers, and consumers in the area. With more than 40 home appliance product lines, a trained staff, and unequaled showcase displays, AllSouth is a more than just a showroom…it’s a one-stop store to compare all the best brands of home appliances. "AllSouth gives customers an unbiased comparison of the best product brands because we sell them all," Co-founder Tyler Hillman says. "Our competition doesn’t carry all the same brands and they can’t make this claim or afford the customer that luxury." AllSouth is a regional family owned business with Josh Hillman as the other co-founder and their father, John, as the Madison store manager. The company has multiple locations in Alabama and is the only dealer in North Alabama with brands such as Viking, Sub Zero Wolf, Electrolux Icon, Dacor, GE Monogram, Miele, DCS and even the AGA product line, all under one roof. John says, "AllSouth is the North Alabama distributor for the true AGA, a unique English appliance line. These English-made appliances are cast iron with a baked-on enamel finish and offer a unique operation and look. We have Alabama’s only on-staff, factory trained fitter." In addition to top-quality product lines, customers can see completely installed kitchen showcases, displayed throughout the store. "People who are building or remodeling find it very inspiring to come in and be able to see something installed with the lights on," John states. "This way, they are able to see first-hand how it’s going to look in their home. Since there are a lot of things here to see, I think the environment is an important part of what we have to offer." AllSouth prides itself on a comfortable atmosphere with no sales pressure and an experienced, professional staff who are well trained in all brands and ready to provide honest product benefits and features. AllSouth also serves as an invaluable resource to remodelers and homebuilders by providing community contacts with quality subcontractors when needed, and even offers on-site home consultations by the AllSouth staff at no additional charge. For the design community, AllSouth offers a showroom that designers can use as their own. "Offering work surfaces and plenty of space, we invite designers to bring their clients in and feel at home," John adds. "We don’t design kitchens, but we do offer suggestions and solutions," Tyler comments. "We offer our expertise on products that fit in the client’s space, are within the client’s budget and meet the client’s desires. Plus, with our own trained staff, we also install and service all brands we sell." Since establishing roots in Madison, AllSouth has become very involved locally. AllSouth is a member of the Huntsville/Madison County Chamber of Commerce, the Madison Chamber of Commerce, and the Huntsville-Madison County Builders Association where it received "New Member of the Year for 2007". AllSouth was also a Presenting Sponsor for the Fall 2007 Parade of Homes and a Corporate Sponsor for the Spring 2008 Tour of Homes. AllSouth was also awarded the Best in Business Award for Huntsville-Madison County, an exciting achievement for the staff. AllSouth is more than just a showroom or design center. It is a place for inspiration and it is a company that wants customers to love their kitchens. "We don’t want people to go home with just some appliances. We want them to go home with a kitchen that they can love," says John. Contact info:
The True Meaning of "Custom" Cabinets For some people, the meaning of "custom" cabinets might be handmade cabinets constructed in a small shop or on-site. But to Kitchen & Bath Concepts (KBC), "custom" cabinets means providing top-quality cabinets with "custom" design, "custom" fit, and "custom" installation to meet each customer’s specific needs and desires. Owner Jeff Durbin, a third-generation carpenter and cabinetmaker, started KBC in 1987. Originally, the company built high-end cabinetry, but in 1998 KBC transitioned over to providing high-quality, custom factory cabinetry from nationally recognized and long-established manufacturers. Jeff decided to transition from making cabinets to purchasing factory cabinets because he realized that manufacturer’s cabinets were just as good (but usually more strongly and precisely built), were finished with more complete and extensive processes, had excellent warranties, offered quick turnaround times, and had great pricing. "I felt it was a great way to offer customers more value for their dollar," he states. "These cabinets are backed by me and by our national manufacturers. And our companies always stand behind their products." He continues, "The word ‘custom’ can be deceiving. Some people might think custom is better than factory built. That is not the case. With factory built cabinets, we can provide precise cabinet depth, width, height, color, etc., and many other benefits. There really is nothing we can’t do with our products that a ‘custom’ guy could do! We provide custom design, custom fit, and custom installation. The outstanding warranties provided by our companies, along with the high-quality construction of our factory cabinets and the fact that they meet and exceed the industry standards established by the Kitchen Cabinet Manufacturers Association, give us a definite edge. Plus, our pricing is exceptional. We are very competitive with cabinet makers and we always beat the big box stores and direct clubs in price, quality and service." The manufacturer’s cabinets provided by KBC are specially and specifically built for each individual customer. These cabinets have finished interiors, adjustable shelves, durable construction features, one year to lifetime warranties, and go through a 12-15 step finishing process in a "clean" facility. Additionally, the cabinets undergo continual quality inspections designed to meet industry standards and the customer’s expectations. KBC is a member of the Huntsville-Madison County Builders Association, the Remodeler’s Council, and the National Kitchen and Bath Association. A few of the manufacturer lines provided by KBC are Omega Cabinetry, Dynasty Cabinetry, Wards Cabinetry, Medallion Cabinetry, Shiloh Cabinetry, Decora Cabinetry, Diamond Cabinetry, and Marsh Cabinetry. Some of the business clients that KBC serves include Stricklin Custom Homes, Malone & Whitehead Custom Homes, Southern Spaces, and Bluestone. For KBC, the true meaning of "custom" cabinets focuses on providing quality cabinets that fit each client’s individual tastes and needs. "All we do is cabinets," Jeff says. "For us, ‘custom’ means specially designed, built, and installed for you. Our focus is on quality. We are redefining the true meaning of ‘custom’ cabinets." Contact Info:
Mountain Outfitters is much more than just another retail store. Customers will find the finest outdoor apparel, footwear, and gear, and receive an elevated experience. The product lines are carefully selected and can be custom fit to keep customers safe and comfortable. Mountain High Outfitters is dedicated to helping individuals gear up for their next outdoor activity, adventure trip, or leisurely walk in the park. The well-versed staff is available to answer your questions and guide you to making the best selections, as well as educate you about products and services to enhance your next outdoor experience. In 2007, Birmingham-based Mountain High Outfitters opened its fourth location in Huntsville at the Bridge Street Town Centre. Bridge Street and Huntsville, including North Alabama, is a perfect fit for Mountain High Outfitters. The company saw Huntsville as an environmentally conscious, outdoor-oriented city that is also a proponent of land preservation, so customers in Huntsville can appreciate the high level of customer service and knowledge that the Mountain High staff provides. The staff encompasses a very skilled and knowledgeable group of backpackers, hikers, climbers, and campers. The culture of Mountain High Outfitters makes Huntsville a great place to make a difference. Mountain High Outfitters also offers outside guiding trips for climbers and has partnership opportunities that include backpacking and boating outings. The employees are eager to introduce individuals to the world of climbing, backpacking, and boating or just getting out with nature. Mountain High Outfitters carries many high-quality brands including Kavu, Life is Good, Sanuk, Lole, Prana, The North Face, Patagonia, Arc’Teryx, Icebreaker, Rainbow, and Teva. Several brands, such as Patagonia, J41, and Simple are made from either organic or recycled materials. Whether you need Spring/Summer attire, such as shorts, t-shirts flip flops, wicking tops, road running or trail shoes, casual footwear, or gear for your next camping trip, Mountain High Outfitters can outfit you, whatever your needs. And when fall arrives, check out the snow and ski apparel, hiking boots, underlayers, jackets, hats, and gloves to keep you warm and dry. In addition to the retail and guiding services, Mountain High Outfitters is committed to supporting many local organizations, such as Jones Valley Urban Farm, Huntsville Cave Rescue Unit, Alabama Hiking Trail Society, The Southern Environmental Center (SEC), Fresh Air Family, and Southeastern Climbers Coalition, among many others. The store also partners with organizations, such as the Boy Scouts, church groups, and others that it can help educate in the outdoor lifestyle. Also, Mountain High Outfitters is currently working on events with The Land Trust and The Nature Conservancy. To find the finest outdoor specialty experience, come to Mountain High Outfitters. Contact Info: Auntie M's Antiques & Interiors* Posted 2/27/08
From the bedroom to the boardroom, Auntie M’s Southern Antiques & Interiors can make it feel like there’s no place like home. Owner Margaret Nell Fowler offers commercial and residential decorating services in the Tennessee Valley area and prides herself on listening to clients and giving them the best service and products. One recent commercial client, Dr. Michael Dohrenwend, states, "Margaret Nell listened to the needs of my staff in order to create a functional, as well as beautiful office environment. My patients feel comfortable coming into a warm and inviting atmosphere." Margaret Nell put her magic touch to work by bringing Dr. Dohrenwend’s 1980s building with dark paneling and outdated plumbing into this millennium with new paint, window treatments, carpet, wiring, nursing and reception stations, and telephone and security systems. In addition, she enhanced the outside landscaping, added parking lot lighting, and created two examination rooms with vintage items. "We wanted to create a place people enjoyed coming into," Margaret Nell explains. "It’s now beautiful, as well as functional." A top priority for Margaret Nell is form and functionality. "Form and function go hand-in-hand with commercial decorating," she comments. "I sit down with clients to find out what they need, like, and will make their job easier. We then create something they’ll be proud of and comfortable working in." What sets Margaret Nell apart is her drive to learn every aspect of a job and her hands-on approach. If she is unfamiliar with something, she researches every aspect to make sure she meets the client’s needs. Also, Margaret Nell assists in design plans and hires and oversees sub-contractors for necessary construction services. "I offer the total package," Margaret Nell says. "My services cover the construction or remodeling of an area to the selection and placement of the smallest details that make your space unique and personal." Margaret Nell uses this same philosophy with residential clients. A recent client, Mrs. Reasoner, states, "I returned from a vacation very nervous to see what I would find in my home that was being redone by Margaret Nell. We had selected colors, fabrics, and made other basic decisions, but I left her in charge of the moving and mess required to put in the hardwood floors, paint walls, and create custom window treatments. Wow! I walked into a new house with furniture and pictures rearranged, and beautiful floors and windows that made my home a more pleasant place to be." Another service Margaret Nell offers is shopping for furniture and antiques. "I want my clients to have top-quality furniture at a good price," Margaret Nell comments. "I’ll travel the Southeast to find items that fulfill clients’ dreams." She continues, "Antiques are 100 years old or older. Vintage pieces are often referred to as antiques and can be equally pleasing to have in homes or offices. As long as clients select an item that they’re comfortable with, ‘works in their space’, and has quality and character, then we’re pleased. The items I find for my clients aren’t the most inexpensive, but always have value and beauty." From the bedroom to the boardroom, there’s no place like home with Auntie M’s decorating services. Contact Info:
Entertainment & Arts Law Practice Attorney Marcus Hunt of the Duell Law Firm (photo) has established a unique legal practice that spans across the state of Alabama. Although commonly only found in Los Angeles, New York City, or Nashville, Hunt and the Duell Law Firm have developed one of only a handful of Entertainment and Art Law practices in the state of Alabama. "With the continued growth of film projects, folk art and the national recognition of several musical artists from Alabama, there is a growing need for legal representation in arts and entertainment in this state," Hunt says. "This has allowed our firm to step in and meet the needs of artists, producers, and other organizations involved in the arts and entertainment community in Alabama." Duell Law Firm has continued to develop its art and entertainment law practice. Clients from across the state have employed the services of Hunt and Duell Law Firm for a wide variety of art and entertainment law needs. "Our entertainment practice has assisted writers with book publishing deals, musicians with recording issues, and visual artist with copyright questions," Hunt states. "One of our most unique entertainment clients we represent is ‘12 Gauge Comics’ who produces and packages comics for writers and illustrators across the country." President Keven Gardner of 12 Gauge Comics, states, "Duell Law Firm has played a vital role in the success of my company. It is very important that my attorney not only understands the entertainment industry, but is also enthusiastic about what I am trying to accomplish. Marcus Hunt is exactly what I was looking for, and I couldn’t be more pleased with the work Duell Law Firm has done to help 12 Gauge Comics prosper." Hunt has carried his passion for serving the arts and entertainment community in Alabama one-step further. In 2005, Hunt founded Alabama Lawyers and Accountants for the Arts (ALAARTS). This nonprofit organization was established to provide both pro-bono and reduced-fee legal and accounting services to artists and arts organizations across the state. Along with the goal of providing legal and accounting services, ALAARTS provides education resources and presents arts-related workshops throughout Alabama. In 2007, Hunt and ALAARTS presented a copyright and trademark seminar for artists and arts organizations in the Huntsville area. "Although Alabama Lawyers and Accountants for the Arts is still in its infancy, we are excited about the potential impact an organization like this can have on the arts community in Alabama," explains Hunt. As the entertainment and arts community continues to grow in Alabama, Duell Law Firm hopes to be at the forefront of serving the needs of artists and arts organizations. With offices in Birmingham and frequent events in the Huntsville area, Duell Law Firm is always looking to build relationships with those involved in arts and entertainment. The firm also represents clients in such unique practice areas as trademark and copyright law and franchise law. "Our goal is to develop long-term relationships with clients as they become successful artists or businesses," Hunt concludes. No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers. Contact Info:
For Owner/Agent Andrea Fink of Cotton States Insurance ® - Andrea Fink Insurance Agency - her Most Important Policy is Trust. Andrea truly believes in her company’s motto and focuses her efforts on building long-lasting relationships with her clients that support them throughout their lives. "I take pride in being able to give my customers peace of mind and letting them know that I have their best interests at heart through all stages of their lives," Andrea says.Andrea offers insurance policies backed by an established, nationally recognized, full-service, multi-line insurance company. Cotton States Insurance® has been serving generations of families since 1941, providing them with a complete portfolio that includes Life, Long Term Care, Auto, and Home insurance. For life insurance needs, Andrea provides top-quality Term Life (10-20-30 years), Universal Life, and Whole Life policies issued by Cotton States Life Insurance Company™ of Atlanta, and by COUNTRY Life Insurance Company®, Bloomington, IL. COUNTRY is rated as one of the strongest and most stable insurance carriers in the United States and recently was rated A+ Superior from A.M. Best, a leading independent insurance industry analyst. Andrea comments, "With life insurance, I recommend that people ask themselves, ‘Who is relying on my income?’ Once that question is answered, I can offer options and help them decide what will be the best program for them and their family." With Long Term Care, Andrea focuses on providing policies that establish plans for the future. "For most of us, retirement means travel, golf, and spoiling our grandchildren, but it also means the possibility of long-term care," Andrea states. "There is a better chance to qualify for coverage while young and healthy. Our policies help clients protect assets and income, stay independent of the support of others, maintain personal dignity, and to choose care in the setting they prefer. Our Long Term Care policies can be added as an addition to certain life insurance policies." Cotton States also provides Auto insurance, Homeowners insurance, Condominium insurance, Tenant insurance, Earthquake and Sinkhole insurance, and Flood insurance from the National Flood Insurance Program. Andrea comments, "All of our insurance rates are extremely competitive." Cotton States is known for its superior claims service. The toll-free reporting help line is staffed 24 hours a day, seven days a week. Clients can also e-mail Andrea (see Contact Info) and she will respond to insurance questions or concerns within 24 hours. Andrea’s mission is to be there for her clients and provide them with a warm, inviting, and conveniently located office with responsive professional services. "When clients visit us at our office in the Mission Square Shopping Center, we treat them with courtesy, respect, and attention…as I would if they visited me at my home," Andrea says. "My husband, Bill, and I are part of the Huntsville community. This is our home. We plan on being here for our clients at every stage of their lives. We truly believe Our Most Important Policy is Trust." Contact Info:
Inspections that PINPOINT the Problem Since 1995, Bill Loden and the inspection team at Insight Building Inspection, LLC have been providing clients the knowledge and proven experience required for residential and commercial inspections to pinpoint problems. As an independent building inspection firm, Insight Building Inspection specializes in water intrusion and energy efficiency investigations using state-of-the-art Thermal Imaging technology. The latest innovation at Insight Building Inspection is Thermal Imaging. Utilizing technological advancements in infrared fusion cameras, Thermal Imaging identifies specific areas where no insulation exists or where water intrusion problems are found. By providing in-depth, detailed reports with a combination of thermal and visual images the company can pinpoint the defects for effective repair. "Our clients can provide a report to a contractor to show exactly where the problem is located so the contractor doesn’t waste time and money making unnecessary repairs," Bill says. Bill’s expertise in the inspection industry comes from his educational background and experience in construction and safety management. He holds a bachelor’s degree in construction from Mississippi State University and has had advanced training in commercial building inspection. In addition, Bill is licensed in the state of Alabama, is certified with the American Society of Home Inspectors where he chairs the Ethics committee, and is a certified thermographer. He provides consultation and expert legal testimony for construction defect disputes and litigation. Insight Building Inspection is often called by customers who think they have a problem with their heating and cooling system. Sometimes the client has been told that they need a bigger heating or cooling unit. "With a thermal scan we can go in and identify the real source of the problem, which is often a lack of insulation," he explains. "With our detailed report containing the thermal images, the home or building owner can spend a few dollars and get a big result. By taking advantage of this Thermal Imaging technology, homeowners and commercial clients can greatly reduce energy costs, increase comfort, and reduce their carbon footprint." Customer Richard Queeney, states, "This past winter we couldn’t seem to keep our newly built home warm. There were cold spots throughout the house so we called Insight to perform a thermal scan. With his infrared camera, Mr. Loden found serious problems with the insulation…places where insulation was left out of the walls and ceilings. Without the thermal scan we would have never known because these areas are completely hidden. Insight has saved us thousands of dollars in future utility bills." With water intrusion, Infrared Technology can help identify water entry locations in brick veneer and other siding materials. A thermal scan of a commercial flat roof can locate a leak within a few square feet of the problem, eliminating the need for trial and error repairs or complete roof replacement. "Our goal at Insight Building Inspection is to push the envelope of customer service for our clients whether they are homeowners, homebuyers, or commercial property owners," Bill says. "That is one of the distinctions of Insight Building Inspection. We’ve always felt our customers deserve the best and we are determined to give it to them." Contact Info:
Ten years ago, when Owner Freddie Louis of Freddie Louis Auto Accessories, Inc. opened his business, he founded it on a commitment to excellence. Now as a trusted name in the Tennessee Valley community, Freddie and his staff really do practice what they preach by giving retail and commercial clients top-notch customer service. "Our commitment to excellence is not an option, but a requirement on every job that we do," Freddie explains. "We treat each customer with the utmost respect and I insist on excellence not only from my team members, but from myself as well." Operations and Office Manager Sheila Hourigan adds, "You just don’t find customer service like you do here. It’s our goal to please the customer and we will go ‘way’ over and above to make sure our customers are taken care of." Freddie Louis Auto Accessories specializes in installation of leather interiors, headrest and drop-down DVD players, GPS navigation systems, Sirius and XM radios, stereo systems, Bluetooth hands-free kits, auto alarms, remote starts and keyless entry, seat heaters, and lumbar support kits. They also provide top-notch installations of spoilers, wood grain dash kits, running boards and step bars, drop-in bed liners, trailer hitches, truck tool boxes, back up warning systems, window tinting, and tonneau covers. For a more extensive list of services provided, please contact the office. Freddie holds an ASE certification, was an auto and diesel technician in his early 20s, and has 10 years of experience in the auto accessories business. With that knowledge, Freddie provides his clients with the expertise to get the job done, which correlates into the company’s steady growth over the years. He notes that without his valuable staff members, this feat couldn’t have been accomplished. In addition to Freddie and Sheila, the staff consists of six installers and three office assistants. "I’m most proud of my employees because without them, I’m no good," Freddie states. Sheila continues, "We all work together. There isn’t any one person that is more important than the other. We are all willing to work over what is considered standard hours to get a job done." In addition to a dedicated staff, Freddie Louis Auto Accessories sets itself apart with an immaculate office and workshop. In the front lobby, customers are greeted with freshly popped popcorn, coffee, and soda in a tastefully decorated office that features a large-screen TV and couches. "We offer a comfortable and inviting environment at our office," Sheila says. "We’re not like your average auto shop. We are a professional organization from our tastefully uniformed staff to our immaculate work shop." Freddie Louis Auto Accessories works with most dealerships in the Tennessee Valley, as well as retail customers. "I’m very proud of the relationships I’ve built with the dealerships and with our retail customers over the years," Freddie comments. "We are a trusted name in this business and work hard to meet and exceed the needs of our clients." The company is a member of SEMA (Specialty Equipment Market Association) and the Huntsville/Madison County Chamber of Commerce. Contact Info: Century Automotive Group* Posted 3/10/08
Century Automotive Group is a high-line, luxury automobile dealership that offers sales, service, parts, and a collision center. Their specialty, however, is the world-class customer service they offer each person who walks through their door. This tradition of excellen |
Rosenblum Realty realizes that helping others build for
the future and supporting others in dealing with the present enhances the
quality of life for everyone. With deep roots in the history of
Huntsville-Madison County, Rosenblum Realty is dedicated to serving and
enhancing the welfare of the community and its people. In keeping with the
National Association of REALTORS commitment to reach out and push for
affordable housing for everyone, the staff of Rosenblum Realty in recent
years has become quite active in volunteering for local Habitat for Humanity
projects. They are willing to give their time and money to see that
affordable housing is available for many would-be homeowners in Madison
County. This effort has given the Rosenblum Realty staff the opportunity to
make possible the dream of home ownership available to even more local
families.
Another worthwhile cause that the Rosenblum Realty staff
supports is the local Muscular Dystrophy Association. The company has
participated in the "Jailbird Lock-Up" program for a number of years and, as
Carey Rosenblum, Broker, says, "This is an exciting and fun way of raising
money for a great cause. At Rosenblum Realty, we have a social conscience
backed up by commitment. By giving back to the community and supporting the
physically challenged and the underprivileged in our community, we all
benefit."
Patti Weaver and Paula Lindsey are sisters that partnered
a year ago to launch a career in real estate. They had worked together
previously in retail sales, management, and bookkeeping. They are fun to
work with and take the interest of their clients to heart. Client Ryan
Livingston says, "I was very pleased at how well everything went with my
house buying experience and how professional Patti and Paula were. I learned
some things about the house buying process that I had not learned with
previous agents. I’m very satisfied with everything they both did for me and
I feel like they both had my best interests in mind. Patti and Paula made my
experience a positive one and I will certainly recommend them to anyone who
is looking for a REALTOR."
Featured Property at 460 Saint Clair
Drive, New Market, AL 35761
Quality
People are Key to Success
Creating Everlasting Memories and Relationships
Providing Air Conditioning, Refrigeration & Heating Installation, Service
and Repairs for 52 years
Gourmet
Tapas Dining
The Legacy Continues
Celebrating 30 Years of SUCCESS and Helping People
Total Solutions from THE
Industry Leader
Serving its Clients with Dedication and Excellence
Three
Words You’ll Love to Hear… "Lunch is Served!"
Still Going Strong
Mr. Electric®
of Huntsville Promotes National Electrical Safety Month – May 2008
More than a Showroom...More than a Design Center...An
Inspiration Center. LOVE YOUR KITCHEN!
Visit Mountain High Outfitters to Receive the Finest Outdoor Specialty
Retail Experience
From
Bedroom…to Boardroom
Our Most Important Policy is Trust
A Trusted Source for Auto Accessories for 10 Years
A Great Place to Do Business