The Printer Connection*
Posted 9/11/07
Dedicated to Customer
Service
Since 1993, The Printer Connection (TPC) has
experienced substantial growth – over 20% in 2006 by offering
compatible printer cartridges and equipment sales and service.
In preparation for this growth, TPC moved into its
current 12,000-square foot headquarters eight years ago. This facility
houses a showroom, corporate offices, manufacturing areas, a full service
department, and warehouse. The company is currently working on obtaining ISO
9001:2000 Certification. With offices in Huntsville and Birmingham, TPC
serves central and northern Alabama and southern Tennessee. A few of TPC’s
many clients include Decatur General Hospital, SAIC, Dynetics, and Teledyne
Brown.
TPC’s specialty is manufacturing PrintSMART®
printer/copier/fax toner cartridges. Each cartridge is pre-tested and
post-tested and fully guaranteed to meet or exceed OEM (nationally
branded) cartridges at 35% to 50% savings. To date, the company has
shipped almost a half million compatible cartridges and is the largest
manufacturer in this industry in a four state area. "We’re all working
together to constantly improve our processes to assure that our customers
realize OEM performance in ‘real world’ printing applications. Our customers
also enjoy the reduced costs," says Johnny Green, Production Manager. TPC
also offers OEM supplies, provides free delivery/pick-up of cartridges, and
purchases empty cartridges.
A leading industry magazine recently noted that more than
300 million printer cartridges are dumped into landfills every year, the
equivalent weight of 30,500 African elephants. By recycling the outer
plastic shell, PrintSMART® products help customers conserve energy and
natural resources while reducing waste. "Many of our customers, both large
and small, work with us to implement a print and supply strategy that saves
them operating costs and reduces their environmental impact on the
communities where we live, work and play," says Kevin Donley, Director of
Business Development.
TPC is an Authorized Xerox Sales and Service Center and
offers affordable leasing programs on its Phaser color printers, copiers,
and multifunction machines. "Our association with Xerox Corporation is an
important part of our future business model," says Craig Cheek, company
President. Additionally, TPC is an Authorized Sales and Service Provider for
Hewlett Packard, Okidata, Brother, Canon, Epson, and Samsung imaging
systems.
The Printer Connection’s growth initiative is based on a
strong industry trend toward Managed Print Services (MPS). Craig continues,
"Customers have been accustomed to paying for copier supplies and
maintenance on a cost per page basis. With today’s technology, entire
printer networks can be managed in the same way by remotely monitoring
printer error codes, supply status, etc." The PrintSMART® Advantage program
is a Managed Print Services (MPS) program that maintains all imaging devices
within a company’s network at substantial cost savings.
Martin Kunz (CIO, Operon Biotechnologies Inc.) says, "We
are using The Printer Connection’s MPS program for critical documentation
with great success. Outsourcing supplies/maintenance and support of our
network printing needs to TPC allows our IT staff to focus on the growth
needs of our core business."
"By outsourcing all their print and copy production
supplies and maintenance to us, we improve our customers’ quality of life
and save them money too," Director of Sales and Marketing, Tom Reynolds,
concludes. "Let TPC put our experience and expertise to work for you!"
Contact Info:
The Printer Connection
3240 Leeman Ferry Road
Huntsville, AL 35801
Phone: (256) 880-9991 or (800) 982-3138
Fax: (256) 880-9992
www.theprinterconnection.com